Terms of Service
OVERVIEW
This e-commerce website ambientliving.shop is owned and operated by our brand team. Throughout this document, references to “we”, “us” and “our” denote the operator of ambientliving.shop.
We provide this online footwear store, including our full slipper collections, shopping tools, customer support services and all site content on ambientliving.shop to you, the shopper, conditional upon your full acceptance of all terms, policies and notices set forth on this page.
By browsing our slipper listings, adding slippers to your cart, or completing purchases with us, you enter into our “Service” and agree to be legally bound by these Terms and Conditions (hereafter “Terms”), together with all supplementary policies referenced or hyperlinked within this page. These Terms apply to every visitor to our store, including casual browsers, retail buyers, wholesale resellers, distributors and users submitting product reviews.
Please read these Terms thoroughly before accessing or shopping on ambientliving.shop. By viewing any product page, using checkout or any store function, you confirm your agreement to abide by all rules herein. If you do not accept every clause of this agreement, you are prohibited from accessing our store or using any of our shopping services. These Terms constitute a formal offer, and your continued use of the website constitutes full acceptance of all provisions below.
Any new store features, seasonal slipper lines, discount widgets or promotional tools we launch in the future will also be governed by these Terms. You may review the latest official version of this document on this page at any time. We reserve the right to edit, update or replace any section of these Terms by posting revised content on our site. It is your responsibility to regularly check this page for policy revisions. If you continue to browse or shop on ambientliving.shop after updates are published, you automatically accept all amended terms.
SECTION 1‑ Online Footwear Store Rules
When accepting these Terms, you may not use our slippers for any illegal or unauthorised activity. You must also comply with all local, state and national laws within your jurisdiction while using our shopping service, including copyright, consumer and import/export regulations.
You are prohibited from uploading, distributing or transmitting computer worms, viruses or any malicious destructive code through our website.
Any breach or violation of these Terms will result in the immediate permanent suspension of your account and all shopping privileges on our store.
SECTION 2‑ General Conditions
We reserve the full right to decline service, block accounts or reject orders for any individual at any time, for any valid reason.
You acknowledge that non-payment related content you submit to our store (product reviews, feedback, support messages) may be transmitted without encryption across multiple internet networks. Data transmission may also be adjusted to meet the technical requirements of different devices and internet service providers. All credit card and payment information submitted during slipper checkout is fully encrypted to secure transactions.
You may not copy, reproduce, resell, distribute or commercially exploit any portion of our store content, slipper product imagery, slipper design assets, site functionality or official brand contact channels without our prior written approval.
All section headings in this document are included solely for readability and shall not limit or alter the legal meaning of these Terms.
SECTION 3‑ Accuracy, Completeness and Timeliness of Store Information
We accept no liability if details displayed on ambientliving.shop are incomplete, outdated or contain minor inaccuracies. All site content, including slipper descriptions, size charts, colour previews and styling guides, serves only as general reference material. You should not make purchasing decisions based solely on website information without cross-referencing sizing guides or contacting our support team for clarification. You assume all risks when relying exclusively on content published on our store.
Our website may feature archive photographs, discontinued slipper styles or historical pricing for reference only; this older content is not updated to reflect current stock or pricing. We reserve the right to edit, remove or rewrite any site content at any time, with no obligation to notify shoppers of changes. You are responsible for independently monitoring updates to our product listings and policy pages.
SECTION 4‑ Modifications to Footwear Pricing & Store Services
Prices for all slipper styles, seasonal slippers and matching accessories are subject to change without prior notice to customers.
We reserve the right to modify or discontinue the Service (or any store feature, product line or promotional campaign) at any time without advance warning.
We shall not be liable to you or any third party for any losses arising from price adjustments, service suspensions or product discontinuations.
SECTION 5‑ Footwear Products & Stock Policy
Most slipper designs sold by ambientliving.shop are available exclusively through our online store. Many limited-edition styles have limited stock quantities and may only be returned or exchanged in accordance with our standalone Return Policy.
We have taken all reasonable steps to accurately photograph and display the colours, textures and sizing of our slippers on our site. However, we cannot guarantee that colour rendering on your phone, laptop or desktop monitor will perfectly match the physical shade of the slippers.
We reserve the right (without obligation) to restrict product sales to specific customers, geographic regions or legal jurisdictions on a case-by-case basis. We may also impose maximum purchase quantities for individual slipper styles to prevent bulk resale exploitation. All product descriptions, size specifications and pricing may be revised at our sole discretion with no prior notice. We retain the right to discontinue any slipper design at any time. Any product offers listed on our store are void in regions where such sales violate local trade laws.
We do not warrant that the comfort, material quality, appearance or fit of purchased slippers will fully meet your personal expectations, nor do we guarantee that all minor technical errors on our website will be corrected immediately.
SECTION 6‑ Accuracy of Billing, Shipping & Account Information
We reserve the right to reject any slipper order placed on our store. At our discretion, we may cap or cancel purchase quantities per shopper, household or single order. These restrictions apply to orders linked to identical customer accounts, payment cards, billing addresses or delivery addresses. Should we cancel or adjust your order, we will attempt to notify you using the email, phone number and shipping details you provided at checkout. We reserve the right to limit or block orders that, in our sole judgment, appear to be placed by dealers, bulk resellers or third-party distributors purchasing for commercial resale.
You agree to maintain fully updated and accurate personal, billing and delivery information for all slipper orders placed with us. You must promptly update your account details, including email addresses, payment card numbers and expiry dates, to ensure smooth order processing and customer communication.
For full guidance on footwear returns and exchanges, please refer to our dedicated Return Policy page.
SECTION 7‑ Optional Third‑Party Tools
Our store may grant access to third-party tools such as shipping calculators, currency converters and customer review widgets. We do not monitor, control or modify the functionality of these external tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without official brand endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should confirm that you understand and accept the terms set by the relevant third-party provider(s).
We may also launch new store services and features in the future, including new shopping tools and promotional resources. Such new functions shall also be subject to these Terms and Conditions.
SECTION 8‑ Third‑Party Links
Certain content, promotional materials and cross-selling features available via our Service may include assets hosted by external third-party brands.
Third-party links on this site may redirect you to unaffiliated external websites outside our brand’s control. We are not responsible for reviewing or evaluating the content or accuracy of third-party sites, and we disclaim all liability for any external websites, goods, services or materials hosted by outside platforms.
We are not liable for any harm or damages related to transactions completed on third-party websites linked from our store. Please carefully review the third party’s policies and practices and ensure you understand them before completing any purchase there. Complaints, claims or questions regarding third-party merchandise should be directed to that third party’s own support team.
SECTION 9‑ Customer Reviews, Feedback & Other Submissions
If you send voluntary submissions at our request (such as contest entries) or independently share creative ideas, style suggestions, sizing feedback, design proposals or other materials via online forms, email or post (collectively, “Comments”), you grant us perpetual, unrestricted rights to edit, copy, publish, distribute, translate and otherwise reuse all submitted content across any medium. We have no obligation to: (1) keep your submitted feedback confidential; (2) pay compensation for any slipper reviews or suggestions; (3) respond to every comment you send.
We may, but are not required to, monitor, edit or remove user content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, discriminatory, or which infringes any party’s intellectual property rights or violates these Terms and Conditions.
You agree that your reviews and feedback will not infringe any third-party rights including copyright, trademark, privacy, personality or other proprietary rights. You further agree your submissions will not contain libelous, abusive or unlawful material, or carry computer viruses or malware that disrupt the operation of our store or related websites. You may not use a false email address, impersonate other shoppers, or mislead us as to the origin of your comments. You are solely responsible for all slipper reviews you post and their accuracy. We take no responsibility and assume no liability for any content submitted by you or any third party.
SECTION 10‑ Personal Information
All personal data you submit during slipper checkout, account registration or support enquiries is governed by our official Privacy Policy.
SECTION 11‑ Errors, Inaccuracies and Omissions
Occasionally our store listings may contain typographical errors, inaccurate sizing notes, incorrect pricing, miscalculated shipping fees, outdated stock status or transit time errors related to our slipper products. We reserve the right to correct any such inaccuracies, update information or cancel confirmed orders if listing details are proven incorrect at any time without prior notice — even after you have submitted your order.
We undertake no obligation to update or clarify site information (including pricing and stock levels) except as required by mandatory local consumer law. No scheduled page refresh timestamp shall be interpreted to mean all slipper product information has been fully revised.
SECTION 12‑ Prohibited Uses
In addition to other prohibitions listed in these Terms, you are forbidden to use ambientliving.shop or its content for the following purposes: (a) Engage in any unlawful activity; (b) Solicit others to commit illegal acts; (c) Violate international trade rules, local national ordinances or regional laws; (d) Infringe our slipper design trademarks, brand copyright or the intellectual property rights of third parties; (e) Harass, insult, discriminate, defame or intimidate other shoppers or our staff based on gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) Submit false or misleading personal, billing or shipping information; (g) Upload or transmit viruses or malicious code that impairs the functionality of our store, external websites or the broader internet; (h) Collect or track other customers’ private personal data without explicit consent; (i) Send spam, phishing messages, or run automated scraping and crawling bots on our store; (j) Engage in any obscene or immoral conduct; (k) Interfere with or bypass the security features of our website or associated online services.
We reserve the right to permanently terminate your access to our store for violating any prohibited use rule above.
SECTION 13‑ Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, timely, secure or error-free access to our footwear store service at all times.
We do not warrant that sizing recommendations, product descriptions or customer support guidance provided through our site will be fully accurate for every shopper.
You agree that we may take the website offline for unscheduled maintenance for indefinite periods, or discontinue store services entirely, without sending advance alerts to customers.
You expressly agree that your use of, or inability to use, our store service is at your sole risk. The website, all slipper footwear and related shopping features are provided (except as expressly stated by us) “as is” and “as available” without any express or implied warranties, including merchantability, fitness for casual daily wear, durability, title and non-infringement of third-party rights.
In no event shall our brand, directors, staff, warehouse team, suppliers, shipping contractors, agents or licensors be liable for personal injury, financial loss, customer claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, replacement footwear costs or similar losses — arising from your purchase of slippers or use of our website, even if we were previously notified of the possibility of such damages. Because some jurisdictions prohibit exclusion or limitation of liability for consequential or incidental damages, our maximum liability in such regions shall be capped at the limit permitted by applicable local law.
SECTION 14‑ Indemnification
You agree to indemnify, defend and hold harmless ambientliving.shop, our parent brands, affiliates, partners, officers, staff, contractors, suppliers and shipping partners from all third-party claims, legal demands and reasonable attorney fees arising out of: your breach of these Terms, violation of local laws, or infringement of any third-party legal rights while shopping for slippers on our site.
SECTION 15‑ Severability
If any provision of these Terms is ruled unlawful, void or unenforceable by a relevant authority, the remaining clauses shall remain fully valid and enforceable to the maximum extent allowed by law. The unenforceable portion shall be deemed severed from this agreement, and this ruling will not affect the validity of all other provisions.
SECTION 16‑ Termination
All financial obligations and legal liabilities incurred by both parties prior to termination shall remain fully enforceable after this agreement ends.
These Terms remain effective until terminated by either you or our brand. You may terminate these Terms at any time by ceasing all use of ambientliving.shop and notifying our support team of your request to close your account.
If, in our sole judgment, you fail to comply with any clause within these Terms, we may terminate your access to the store immediately without prior notice. You will remain liable for all outstanding order balances due up to the termination date, and we reserve the right to block all future purchases from your account.
SECTION 17‑ Entire Agreement
Our failure to exercise or enforce any single right or provision of these Terms on one occasion does not constitute a permanent waiver of that right.
These Terms, together with all official store policies (Return Policy, Warranty Policy, Privacy Policy), form the complete binding agreement between ambientliving.shop and all shoppers. This document supersedes all prior oral or written communications, earlier term drafts and informal arrangements related to your footwear purchases. Any ambiguities within these Terms shall not be interpreted against our brand as the drafting party.
SECTION 18‑ Amendments to Terms and Conditions
You may view the latest official version of these Terms and Conditions on this page at any time.
We retain the right to update, modify, or replace any section of these Terms at our sole discretion by publishing revised content on ambientliving.shop. It is your responsibility to regularly check our website for policy updates. Your continued browsing, ordering or account login after revisions are published shall constitute your full acceptance of the updated terms.
SECTION 19‑ Contact Information
Should you have any further questions, complaints or concerns regarding these Terms, slipper orders, or intellectual property infringement enquiries, please email our official support address: [email protected].
These Terms of Service, alongside all supplementary shopping policies, shall be governed and interpreted in accordance with applicable local consumer trade laws.